Forgot Username or Password

If you have previously registered for a account, your user ID is the email address you used to register. You were granted an initial temporary password but are required to create a new one upon the first login.

To log in to an existing account, click here.

If you have forgotten what email address you used during registration, please reach out to our Customer Service team via the Live Chat function found in the bottom right corner of your browser.

If you have forgotten your password, click on Forgot password? below the user account fields on the login page.

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